Restore Your Vision: How To Return Maui Jim Sunglasses For Repair And Revitalize Your Clarity
What To Know
- If your Maui Jim sunglasses need repair, you can return them to the company for repair or replacement.
- You can find a Maui Jim authorized dealer near you by using the dealer locator on the Maui Jim website.
- No, you can only return your Maui Jim sunglasses to an authorized Maui Jim dealer or to Maui Jim directly.
Maui Jim sunglasses are a popular choice for those who love spending time outdoors. They offer excellent sun protection and clarity, and they’re also very stylish. However, even the best sunglasses can get damaged or broken over time. If your Maui Jim sunglasses need repair, you can return them to the company for repair or replacement.
How to Return Maui Jim Sunglasses for Repair
The process for returning Maui Jim sunglasses for repair is simple and straightforward.
1. Contact Maui Jim Customer Service:
- You can contact Maui Jim customer service by phone at 1-888-666-4860 or by email at [email protected]
- Be sure to have your Maui Jim sunglasses and their case nearby when you call or email.
2. Provide Your Information:
- Maui Jim will need your name, address, phone number, and email address.
- They will also need the serial number of your sunglasses.
3. Describe the Damage:
- Describe the damage to your sunglasses in detail.
- Be sure to include photos of the damage if possible.
4. Return Your Sunglasses:
- Maui Jim will provide you with a return shipping label.
- Pack your sunglasses and their case in a sturdy box.
- Attach the return shipping label to the box and drop it off at a UPS store.
5. Receive Your Repaired Sunglasses:
- Maui Jim will repair or replace your sunglasses and ship them back to you within 10-14 business days.
What is Covered Under Maui Jim’s Warranty?
Maui Jim offers a two-year warranty on all of its sunglasses. This warranty covers defects in materials and workmanship. If your sunglasses are damaged due to a defect, Maui Jim will repair or replace them for free.
The warranty does not cover damage caused by accidents, misuse, or neglect. For example, if you drop your sunglasses or step on them, the warranty will not cover the damage.
How Long Does It Take to Get My Sunglasses Repaired?
Maui Jim typically repairs or replaces sunglasses within 10-14 business days. However, the repair time may vary depending on the extent of the damage.
Can I Return My Maui Jim Sunglasses if I Don’t Like Them?
Maui Jim offers a 30-day satisfaction guarantee on all of its sunglasses. If you’re not satisfied with your sunglasses, you can return them for a full refund within 30 days of purchase.
Where Can I Find a Maui Jim Authorized Dealer?
You can find a Maui Jim authorized dealer near you by using the dealer locator on the Maui Jim website.
Final Note: Ensuring Your Maui Jim Sunglasses Remain in Pristine Condition
Maui Jim sunglasses are a worthwhile investment for those seeking top-notch eye protection and style. By following the outlined steps, you can seamlessly return your Maui Jim sunglasses for repair, ensuring their longevity and continued enjoyment. Remember to regularly clean and store your sunglasses properly to minimize the need for repairs.
FAQs:
1. Q: Can I return my Maui Jim sunglasses to any retailer?
A: No, you can only return your Maui Jim sunglasses to an authorized Maui Jim dealer or to Maui Jim directly.
2. Q: How much does it cost to repair Maui Jim sunglasses?
A: The cost of repairing Maui Jim sunglasses varies depending on the extent of the damage. However, most repairs cost between $50 and $100.
3. Q: How can I prevent my Maui Jim sunglasses from getting damaged?
A: There are a few things you can do to prevent your Maui Jim sunglasses from getting damaged:
- Store them in a hard case when you’re not wearing them.
- Clean them regularly with a soft cloth and mild soap.
- Avoid exposing them to extreme heat or cold.
- Don’t drop them or step on them.